Shipping Policy

We aim to deliver your pet’s essentials quickly, safely, and reliably. Please review the details of our shipping process below.

📦 Processing Time

• All orders are processed within 1–2 working days.
• Orders placed on weekends or holidays will be processed on the next working day.

🚚 Delivery Time

• Standard delivery takes 2–5 working days after your order has been processed.
• Delivery times may vary depending on your location and courier delays.

🌍 Shipping Areas

We currently ship to all major cities and regions. If you're unsure whether we deliver to your area, feel free to contact our support team.

💸 Shipping Charges

Shipping fees (if applicable) will be calculated and shown at checkout based on your location and order size.

📦 Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status in real time.

❗ Delays or Issues

While we strive for timely delivery, delays may occasionally occur due to weather, courier issues, or high order volume. We appreciate your patience and will keep you updated in such cases.